Company overview
Aethon (an ST Engineering company) develops autonomous mobile robots (AMRs) for healthcare and hospitality environments, combining advanced navigation with robust fleet management software. Their robots include the T3 and T3 XL, industrial-strength delivery robots with omnidirectional drive, cart-capture mechanisms, and auto-docking capabilities for high-capacity transport. The Zena and Zena RX models are secure, enclosed robots designed for multi-stop deliveries in hospitals and hotels, with biometric access control, elevator integration, and customizable compartments for medications, meals, or linens. All four models use laser SLAM navigation and are designed to operate safely and autonomously around people, including through elevators and doorways. Complementing the hardware is Aethon’s cloud-based Command Center, which enables real-time fleet monitoring, over-the-air software updates, remote dispatching, and proactive support for system recovery.
The company offers its robots through a bundled hardware + software + service model, often under a robotics-as-a-service (RaaS) or leasing framework. Hospitals have the option to lease fleets at a monthly cost or purchase units outright. The model includes remote monitoring, engineering support, software updates, and system maintenance, which minimizes upfront costs and delivers predictable operational value. While the software is not sold separately via subscription, it’s embedded in the ongoing RaaS offering, enabling Aethon to maintain and evolve customers’ autonomy stacks over time.
Customers and target markets
- UCSF Health
- AdventHealth
- Scripps Health
- Hilton
- Hyatt
- Marriott
Company metrics
- Headquarters:
- Pittsburg, Pennsylvania
- Company size:
- 51-200
- Founded:
- 2004
