Company overview
MachineMetrics provides a production-intelligence platform that helps factories see, in real time, how every machine is performing and where bottlenecks or downtime are occurring. Small on-site edge devices plug into CNC machines and other equipment to automatically capture data about cycles, faults, speeds, stoppages, and other signals that would normally stay locked inside the machine controls. Operators use simple touchscreens at each machine to add human context—why a machine stopped, when a setup began, whether a part was rejected—so the system combines both automated and human data. All of this flows into the MachineMetrics cloud platform, where teams can view live dashboards, track efficiency and quality trends over time, compare performance across shifts or machines, and quickly diagnose issues that slow production.
The company operates a subscription SaaS model priced per connected machine, and for most manufacturers the Edge hardware is an essential part of the deployment because it provides the physical link between machine controls and the cloud platform. Customers typically purchase MachineMetrics Edge devices or preconfigured Edge Kits that bundle the gateway hardware, connectors, and installation components needed to capture signals from CNCs and other production equipment. These hardware bundles are paired with annual software subscriptions that include a set number of machine licenses along with cloud access, updates, onboarding, operator training, integrations, and ongoing support. The subscription layer delivers the real-time dashboards, analytics, alerts, and reporting that sit on top of the hardware and turn raw machine signals into actionable production visibility.
Customers and target markets
- Sun Hydraulics
- thyssenkrupp
- Fastenal
- Orchid
- Paragon Medical
- Regal Rexnord
Company metrics
- Headquarters:
- Easthampton, Massachusetts
- Company size:
- 11-50
- Founded:
- 2014
- Industries:
