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Pickpad

Foodservice

Company overview

Pickpad offers a modular smart pad system that leverages sensors and machine learning to streamline restaurant takeout operations. Designed to integrate seamlessly with existing POS systems, Pickpad automates key processes like order accuracy checks (weight sensors embedded in each pad can detect if an order is missing an item), real-time status updates, and data collection, eliminating manual tasks that slow down service. When a restaurant team member places an order on a Pickpad, the system automatically verifies its contents, highlights the customer’s name, and updates the order statuses from “Ready” to”"Picked Up,” along with precise timestamps. By reducing human error and enhancing operational efficiency, Pickpad allows restaurant staff to focus on what truly matters—delivering exceptional hospitality.

The company operates on a hardware-as-a-service (HaaS) model, offering restaurants a flexible and cost-effective subscription. For a monthly fee ranging from $9 to $19 per pad, restaurants gain access to the full Pickpad ecosystem, including hardware, software, continuous updates, and customer support. This scalable approach allows restaurants to adopt as many pads as needed while benefiting from real-time system enhancements—without upfront capital investments. By removing the burden of maintenance and upfront costs, Pickpad ensures that restaurants of all sizes can improve order accuracy and customer satisfaction with minimal disruption to their existing workflows.

Customers and target markets

  • Quick-service restaurants
  • coffee shops
  • and fast-casual dining establishments

Company metrics

Headquarters:
Chicago, Illinois
Company size:
1-10
Founded:
2024
Industries: