Company overview
Reflex Robotics builds general-purpose, wheeled humanoid robots designed to automate repetitive tasks in warehouses, factories, and logistics environments. The company’s robots combine mobile manipulation, articulated arms, and adjustable-height “spine” mechanics, enabling them to handle packing, picking, palletizing, sorting, tote handling, and beverage movement with human-like flexibility. Reflex pairs onboard autonomy with human-in-the-loop remote assistance, allowing the robots to complete most tasks independently while escalating edge cases to remote operators. Over time, this blend of autonomy and teleoperation creates a feedback loop that improves performance and expands the robots’ task repertoire. Built in-house and priced far below traditional humanoid systems, Reflex aims to deliver accessible automation with rapid ROI.
The company operates a hybrid commercial model: customers buy the robot upfront and subscribe to a monthly software and operations layer that keeps the system improving. Hardware is sold as a one-time capital purchase, while the subscription covers AI software, cloud learning, remote operator intervention, maintenance, and ongoing performance upgrades. The monthly fee is positioned intentionally: lower than the labor cost the robot replaces, and designed to deliver a one-year payback period. This hybrid CapEx + subscription approach gives customers ownership of a durable asset while ensuring the robot remains supported, optimized, and continually enhanced via cloud and human-in-the-loop intelligence.
Customers and target markets
- Warehouses, manufacturers, 3PLs, beverage distributors, and logistics operators
Company metrics
- Headquarters:
- Brooklyn, New York
- Company size:
- 11-50
- Founded:
- 2022
- Industries:
